Associate Project Manager - Knowledge Content Manager (Remote)
Posted by Maximus • Remote, Oregon, United States
About the Role
General information
Job Posting Title Associate Project Manager - Knowledge Content Manager (Remote) Date Friday, January 23, 2026 City Remote Country United States Working time Full-timeDescription & Requirements
The Associate Project Manager - Knowledge Content Management will serve as a Subject Matter Expert on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This role is for an upcoming Federal contract (pending award).
This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, orknowledge processes.This position will assistin determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents containthe correct information. This role also works with the c...
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