Associate-Operations Optimization

Process authorized data cleansing project related transactions within the required benchmarks.

Responsibilities

• Processing & assessing client data in various systems to verify and confirm accurate information per stipulated requirements. Users may need to manually process / rectify some exceptional cases.
• Assist other teams (volume surge/urgent task/etc.) on an ad-hoc basis as and when required.
• Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.
• Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.
• Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.
• Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.