Associate Operations Manager

Account Portfolio

● Recognize team’s overall influence to the account P&L and manage expenses responsibly

● Active participation in forecasting and budgeting process

● Active participation in the business review process internally and externally

● Manage any aging issues with client bill collections

● Audit and verify accuracy of all invoices, billing accruals, and client reporting

● Familiar with contract schedules & contractual terms and have the ability to execute against them

Client Relationship Management

● Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategy

● Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency

Compliance Management

● Monitor assigned accounts to ensure compliance wi...