Associate Network Analyst

As a member of Global Network Operations Centre (GNOC) team, the Associate Network Analyst will perform shift work to detect, mitigate or notify and escalate network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires a basic understanding of how logical and physical connectivity issues can affect transaction quality of Visa Clients. You will be able to explore many latest technologies that support the Visa Operations, such as SD-WAN, Cloud, and various Payment products/services.

Essential Functions:

• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per the documented process.
• Follow documented support procedures, managing each issue to a resolution or passing over ...