Associate Field Service Technician

WE ARE HIRING AN ASSOCIATE FIELD SERVICE TECHNICIAN IN VIRGINIA BEACH AREA!

The Associate Field Service Technician will provide on-site support to our customers. They perform client-site servicing activities required by First Line Supplies Management (FLSM) Service Solution contracts. As a customer-facing and technical related role, this position is a potential gateway for other roles into the traditional services organization.

Responsibilities:

FLSM Service Solution Maintenance

90%

• Within defined service times, responds to routed and scheduled calls to service customer locations to perform the following activities/services on Entrust's equipment:
• • Removal and secure destruction of spent material using custom ribbon/foil destruction tool and in accordance with established security protocol
  • Replacement of system supplies and consumables
  • Perform the doc...