Full time

Associate Director, Customer Operations

Posted by Alexion Pharmaceuticals • Mississauga, Ontario, Canada

📍 Mississauga, Ontario 🕒 March 16, 2026

Apply for this Job Similar Jobs

About the Role

Are you ready to lead a dynamic team in the heart of the Americas Supply Chain? As an Associate Director, you'll lead all aspects of a diverse team responsible for customer operations, and continuous improvement.
Our mission? Ensure efficient, compliant, and high-quality completion of processing and operational tasks while promoting continuous progress across the region. Collaborate cross-functionally, champion operational excellence, and support progressive supply chain initiatives.
Are you up for the challenge?
Accountabilities:
Lead, mentor, and develop a team of customer operations specialists providing day-to-day coaching, establishing clear objectives, and aligning activities with departmental and company goals.
Coordinate the end-to-end order management process, ensuring timely and detailed processing of customer orders, returns in accordance with GxP regulations, SOPs, and quality standards.
Ensure proactive and effective collaboratio...
                

Job Details

Location Mississauga, Ontario
Job Type Full time
Category Top Executives
Posted March 16, 2026
Deadline April 25, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Alexion Pharmaceuticals.

Apply Now