About the Role
O&M is growing rapidly and is hiring Associate Data Engineers to support our data solutions team. Will partner with our team of data scientists, data gurus, and product owners to maintain, support & deliver products that will help drive decision making.
- L2 Support: Manage and respond to platform Incidents, service requests and managing ITSM process using ServiceNow following ITIL practices (SLA adherence)
- Monitor and triage Palantir Foundry pipelines and data health checks
- Handle critical incidents with timely resolution and keeping stakeholders informed
- Provide technical support and troubleshooting for Palantir software implementations
- Ensure compliance with data security
- Maintain runbooks and SOPs for recurring issues
- Creating & maintaining data pipelines using Pipeline Builder and Code Repositories
- Establishing data connections, building data health monitors, and analyzing data ...
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