Full-time
Associate Customer Experience Specialist
Posted by First Advantage • Maynila, Metro Manila, Philippines
About the Role
Associate Customer Experience Specialist (Japanese-English Bilingual)
Are you passionate about helping others, solving problems, and making a real impact—every single day? If you're fluent in Japanese and English, tech-savvy, and thrive in fast-paced environments, we'd love to meet you
As an Associate Customer Experience Specialist, you'll be the voice of First Advantage, supporting our clients and their candidates across voice, chat, and email. You'll deliver empathetic, high-quality service while navigating multiple systems and resolving inquiries with confidence and care.
This is more than a support role - it's a chance to grow your career, sharpen your skills, and be part of a global team that values excellence, collaboration, and continuous learning.
What You'll Do
System Access & Availability: Log into required business applications (CRM, background check tools, Outlook/Teams, etc.) and remain available during scheduled hours to meet customer needs.
Customer Int...
Are you passionate about helping others, solving problems, and making a real impact—every single day? If you're fluent in Japanese and English, tech-savvy, and thrive in fast-paced environments, we'd love to meet you
As an Associate Customer Experience Specialist, you'll be the voice of First Advantage, supporting our clients and their candidates across voice, chat, and email. You'll deliver empathetic, high-quality service while navigating multiple systems and resolving inquiries with confidence and care.
This is more than a support role - it's a chance to grow your career, sharpen your skills, and be part of a global team that values excellence, collaboration, and continuous learning.
What You'll Do
System Access & Availability: Log into required business applications (CRM, background check tools, Outlook/Teams, etc.) and remain available during scheduled hours to meet customer needs.
Customer Int...
Ready to Apply?
Submit your application today and take the next step in your career journey with First Advantage.
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