About the Role
What You Bring
- Understanding of CRM with 1-2 years of relevant experience
- Proficiency in MS Office applications specifically Excel and PowerPoint.
- Hands-on experience in working on one or more mobile marketing tools such as Clever tap, MO engage etc.
- Experience in managing customer life cycle, retention, CRM activities for B2C.
- Must be data driven with strong problem solving and analytical skills.
- Must be able to provide creative feedback and think Consumer First for CRM Communications and User Journey
- Able to collaborate effectively across teams such as Product, Design, Business, Brand Teams
- High degree of ownership in taking things to completion.
- Manage CRM through marketing channels like emailers, SMS, Push Notifications, WhatsApp and In-app Notifications with a focus on improving engagement and retention metrics
Ready to Apply?
Submit your application today and take the next step in your career journey with Americana Restaurants.
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