About the Role
Associate – Core Banking (Digital Banking) will be responsible for supporting, maintaining, and enhancing the bank's core banking system to ensure smooth day-to-day operations. The role involves system monitoring, issue resolution, user support, data validation, and coordination with internal teams and external vendors to maintain system stability, security, and performance.
Key Responsibilities:
To support the successful execution of project and manage a significant increase in operational volume to maintain service quality, meet client expectations, and ensure continuity.
Provide day-to-day operational support for the Core Banking System (CBS).
Monitor system performance and ensure high availability and reliability.
Troubleshoot and resolve system issues, incidents, and user queries in a timely manner.
Support end-of-day (EOD), end-of-month (EOM), and end-of-year (EOY) processing activities.
Assist in system configuration, parameter...
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