Associate, Client Support

About the Role:

Grade Level (for internal use):

The Role: Associate, Client Support - Capital Markets (APAC/EMEA shift) 

The Team:  

Our team is responsible for providing clients with world-class product support and research. We are the pioneer team for Capital IQ Product Operations and now the biggest Client Operations team in Manila supporting the Capital IQ and Capital IQ Pro platforms. We value excellence in our work as well as effective collaboration. These enable us to provide top notch support experience to our global clients. 

Responsibilities and Impact: 

The Client Support team plays a critical role in ensuring that clients maximize the value of our products and the financial data available to them. By delivering high-quality, client-focused support, the team directly contributes to client satisfaction, long-term relationships, and the overall commercial success of the business. 

T...