Associate, Client Support (Capital Markets - US)

About the Role

Associate, Client Support (Capital Markets - US). Grade Level: 07. Target Start Date: June 2026.

Team

Join a team that develops your financial knowledge, S&P product expertise, problem‑solving skills, and professional communication. You will serve on the Capital Markets Client Services team, help clients resolve issues, interpret data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential, and the role interacts with Sales, Content, Product, and Technical Support.

Responsibilities and Impact

After 1–2 months of training and mentorship, you will support clients over the phone, via web chats and emails. You will receive deep‑dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P Global platforms. Participants must complete required certification exams and a rigorous evaluation process that tests skills and capabilities. The ro...