Full-time

Associate, Business Operations

Posted by Razorpay • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 March 03, 2026

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About the Role

Job Summary:
Work closely with the Sales, Customer Success, Product, Integrations Support, Tech Support and other teams to support their business operation requests to drive merchants and Razorpay outcomes

Support the sales team while onboarding a new merchant by managing configurations on internal and external systems and work closely with internal teams such as Activations and Operations Team for other onboarding and configuration processes

Coordinate with other teams like Banking, Finance, Support, Integration and Tech for identifying a solution and resolving merchant queries

Own end-to-end communication with the merchant and support in solving queries such as creating manual order reports, reconciling orders, tracking payment statuses etc.
Minimum requirements:
Experience with Freshdesk tool

Excellent written and verbal communication skills

Able to drive customer centricity i...
                

Job Details

Location Bengaluru, Karnataka
Job Type Full-time
Category Business Operations Specialists
Posted March 03, 2026
Deadline April 12, 2026

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