Associate Analyst, Operations & Reporting

Job Description

Associate Analyst, Operations & Reporting

Under the supervision of the Service Delivery Manager, the Operations & Reporting Associate Analyst is responsible for developing and maintaining Power BI dashboards, datasets, and reporting tools that support operational performance, KPI tracking, and client‑facing analytics. The role also supports key operational tasks including sales order intake, contract maintenance, customized billing, and vendor coordination. This position combines strong analytical/reporting expertise with essential day‑to‑day operational support to ensure accurate data, streamlined processes, and effective service delivery.

Responsibilities

• Develop, maintain, and enhance Power BI dashboards, reports, KPI scorecards, and visual analytics
• Build and manage datasets, dataflows, and data models using Power Query (M), DAX, and best‑practice data modeling techniques
• Ensure reports follow clean...