Assoc., Expérience client

Customer Experience Associate

Location: Aldergrove, British Columbia, Canada

Work hours: 15 hours per week

Salary: $22.50 - $28.33 CAD (base)

At TD Canada Trust, we serve customers with strong relationships and provide services, products and solutions. At the branch, you will understand customer needs, promote products, and ensure a positive experience.

Job Description

Bring your charming self to work and make customer interactions delightful. Process financial transactions accurately and provide excellent customer experience.

In This Role, You Will

• Process financial transactions like deposits, withdrawals, and bill payments in accordance with operating procedures and regulations.
• Understand and determine customer needs to recommend appropriate banking solutions while exercising discretion in confidential matters.
• Respond and resolve customers’ concerns using standard procedures, escalating non‑s...