Assistant Store Manager - Customer Experience

Assistant Store Manager - Customer Experience

PetSmart Surrey, British Columbia, Canada

Job Summary

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parents while upholding the company’s vision, mission, values, and strategy. This role drives the pet parent experience through culture and strategies, and collaborates to achieve targeted results. The role shares responsibility for the safety of people and pets, efficient execution of daily tasks, and financial outcomes.

Benefits

• Paid weekly
• Full-time hours
• Associates discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Responsibilities

People Leadership

• Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. <...