About the Role
Job Description
Operations & Leadership
Oversee daily operations of the recreation areas including fitness centre, kids club, resort activities, and tour desk.
Assist in supervising, training, and motivating recreation team members to deliver consistent, high-quality service.
Ensure all recreational equipment and facilities are properly maintained, safe, and clean.
Prepare staff schedules and support in monitoring departmental budgets and inventory.
Ensure compliance with health, safety, and hygiene standards in all areas.
Guest Experience & Activity Management
Coordinate and implement a variety of guest programs and activities that suit all age groups.
Design creative and engaging events that enhance guest satisfaction and encourage participation.
Handle guest feedback promptly and ensure continuous improvement in the recreation offe...
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