About the Role
An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
**What will I be doing?**
As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing the following tasks to the highest standards:
+ Oversee the entire Front Office operation to maintain high standards
+ Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
+ Serve as a point of contact for regular and important Guests
+ Complete Night Audit duties
+ Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
+ Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
**What will I be doing?**
As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing the following tasks to the highest standards:
+ Oversee the entire Front Office operation to maintain high standards
+ Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
+ Serve as a point of contact for regular and important Guests
+ Complete Night Audit duties
+ Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
+ Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Ready to Apply?
Submit your application today and take the next step in your career journey with Hilton.
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