About the Role
Roles and Responsibilities
Duties and Responsibilities ::
Support field through trouble shooting on system
Ensuring governance adherence and meeting the TAT
Monthly hold clearance
Process Analysis & Sharing of best practices with team.
Coordinate with Sales& ensuring mechanism in place for processing of files within desired TAT.
Ensuring timely communication to stakeholders on any change in process
Liasoning with functional team – Operations, risk, banking, to cover process gap
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