Assistant Manager - Front Desk

Job Responsibilities

Assists the Front Office Manager / Duty Manager in administering front office functions and supervising staff on a daily basis. Positions, directs and works with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and associate satisfaction and maximizes the financial performance of the department. Ensures guest satisfaction to provide an exceptional experience.

*Works on assigned goals and prioritizes, organizes, and accomplishes the tasks along with the team.

*Assists the Front Office Manager/ Duty Manager in co-ordinating with various other departments in order to ensure personalized, prompt and flawless service to all guests.

*Ensures daily performance and manages revenue through revenue and yield management techniques.

*Focuses on generating incremental revenue through Early Check-in and Late C...