About the Role
Job Description
Lead, mentor, and manage supervisors and team leaders across content operations.
Establish clear workflow processes and performance KPIs
Create, upload, and maintain menus for all partnered vendors ensuring accuracy in item names, descriptions, pricing, and images.
Coordinate with Account Managers to update menu changes, new dishes, and promotional items promptly.
Ensure new vendors are being onboarded smoothly within the timelines.
Ensure consistency and compliance with brand guidelines and platform standards.
Regularly audit menu content for errors, inconsistencies, or outdated information.
Implement and enforce quality standards for menu presentation including grammar, formatting, and imagery.
Work closely with partners, Account Managers, marketing, product, and customer support teams to synchronize menu updates with promo...
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