Full time

Assistant Manager, CA Product Analytics & Optimization (Canada)

Posted by Western Union • Windsor, Ontario, Canada

📍 Windsor, Ontario 🕒 March 03, 2026

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About the Role

Role Responsibilities
We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our Canada digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience.
Perform thorough production testing across the Canada experience to proactively identify and surface issues. 
Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. 
Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. 
Drive improvements to the customer experience (from inception through execution) bas...
                

Job Details

Location Windsor, Ontario
Job Type Full time
Category Operations Specialties Managers
Posted March 03, 2026
Deadline April 12, 2026

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