Assistant Manager - 8 Saville Row

Responsible for overseeing the daily operations of the outlet to ensure exceptional guest experience, efficient service flow, and compliance with hotel standards. The role supports the Restaurant Manager in achieving operational excellence, cost control, and sales targets.

Outlet Operation

• Ensure all necessary arrangements and preparations are completed for daily operations, special events, and VIP services.

• Coordinate operational activities with Housekeeping, Engineering, and other relevant departments to ensure smooth service delivery.

• Monitor and manage service flow within the outlet to maintain efficiency and service standards.

• Welcome guests, assist with seating arrangements, present menus, and promote daily specials and upselling opportunities.

• Handle guest complaints, requests, and inquiries promptly and professionally, implementing corrective actions wher...