Full-time

Assistant, Control Tower

Posted by noon • Gurugram, Haryana, India

📍 Gurugram, Haryana 🕒 February 23, 2026

About the Role

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.
Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
noon’s mission: Every door, every day.
What you'll do:
Monitor real-time last-mile performance dashboards across stores and regions.
Track operational KPIs such as pickup times, delivery times, SLA compliance, and rider availability.
Identify exceptions, delays, or operational risks and escalate accordingly.
Track customer and operational defects (NDR, damages, silent or...

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