About the Role
Job Description
Responsibilities:
- Act as supervisor when the Community Manager is absent, attend meetings on their behalf, and complete assigned special projects.
- Manage all leasing functions including tours, traffic entry, prospect follow‑ups, application processing, and maintaining required conversion ratios.
- Provide responsive customer service by handling walk‑ins, calls, internet leads, resident concerns, and resolving issues within 24 hours.
- Conduct daily property inspections to ensure cleanliness, prepare units for showings/move‑ins, and coordinate turnkey and maintenance needs.
- Oversee move‑in and move‑out processes including scheduling, file preparation, unit inspections, and minimizing rent loss.
- Handle rent collection and delinquency through daily deposits, issuing la...
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