About the Role
The AR Process Lead oversees the daily performance of Accounts Receivable (A/R) analysts, ensuring productivity, quality, and compliance with standard operating procedures (SOPs). This role provides real-time coaching, feedback, and support while managing workflow allocation, queue oversight, and minor operational issues. The Team Lead partners with leadership to drive operational excellence, denial management improvements, and team development through cross-skilling, utilization, and performance management.
Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
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