Full-time
APS5 Redress Officer
Posted by DFP Recruitment • Canberra, Australian Capital Territory, Australia
About the Role
We are seeking APS5 Redress Officers to join a Federal Government department located in Greenway ACT. This labour hire contract is up to months, which includes paid leave and .4% superannuation.
The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors. The Scheme interacts with survivors to provide an outcome that can make a real difference in people’s lives. The department is committed to the success of the Scheme and developing high performing staff who provide empathetic, survivor focused, trauma informed support.
Job Purpose:
The Operations and Outcomes Branch is responsible for managing the end-to-end process for applications made under the National Redress Scheme and act as a first point of contact for the Scheme through the National Information Line. This includes liaising with applicants over the phone, receiving, validating and progressing appl...
The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors. The Scheme interacts with survivors to provide an outcome that can make a real difference in people’s lives. The department is committed to the success of the Scheme and developing high performing staff who provide empathetic, survivor focused, trauma informed support.
Job Purpose:
The Operations and Outcomes Branch is responsible for managing the end-to-end process for applications made under the National Redress Scheme and act as a first point of contact for the Scheme through the National Information Line. This includes liaising with applicants over the phone, receiving, validating and progressing appl...
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