Full-time
Application/Technical Support Engineer
Posted by Blue Copper Technologies Pvt Ltd • Gurugram, Haryana, India
About the Role
Experience: 2 to 4 Years
Qualifications: Graduate in any discipline (preferably Engineering)
Location: Kolkata/ Gurgaon
We are looking for a technical support engineer to provide technical and operational support to our customers.
Skills:
- Good communication and presentation skills in English
- Should be comfortable to work in Evening and Night Shifts
- Fair understanding of any flavor of Linux (Preferable)
- Fair understanding of SQL and RDBMS
- Experience in utilizing issue tracking and management software is nice to have
- Knowledge on AWS or Azure cloud platforms would give added advantage
- Strong documentation and reporting skills
- Excellent troubleshooting abilities
- Experience in handling customer support queries
- Ability to coordinate effectively with cross-functio...
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