Full-time

Application/Platform Support Engineer

Posted by Epam • remote, us, remote, us, United States

📍 remote, us, remote, us 🕒 February 23, 2026

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About the Role

 
  Description 
 We are seeking a dedicated  Application/Platform Support Engineer  to join our dynamic team.
 In this role, you will be instrumental in resolving application and platform incidents and problems, ensuring optimal performance and satisfaction for our clients. We are looking for someone who has effective communication skills, a problem-solving orientation, and solid technical expertise.
 If you are interested in this opportunity apply!

 #EasyApply 
  Responsibilities 
 Provide 24/7 Level 2 application support for various applications
 Monitor applications and address alerts from monitoring systems
 Resolve incidents and problems, implement workarounds, and conduct root cause analysis
 Participate in Major Incident Handling (bridge) calls
 Coordinate with other teams to facilitate incident resolution
 Update and maintain documentatio...
                

Job Details

Location remote, us, remote, us
Job Type Full-time
Category Computer Occupations
Posted February 23, 2026
Deadline April 04, 2026

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