Application Support

Manage and monitor all installed systems and infrastructure

Install, configure, test and maintain network & security device operating systems, application software, and system management tools

Proactively ensure the highest levels of systems and infrastructure availability

Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes

Maintain security, backup and redundancy strategies

Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

Participate in the design of information and operational support systems

Redirect unresolved issues to the next level of support personnel

Keep record of problems and customers solution

Follow-up with customers

Reporting base on projects

Job Requirements

Diploma or Bachelor Degree in Application/ System/ Com...