Application Support Specialist

BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting‑edge products spanning 20 different markets. Our team of around 670 tech‑savvy professionals successfully deliver scalable projects that are custom‑made to the customers’ needs. We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment.

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root‑cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

Responsibilities & Qualifications