About the Role
Job Description
Insight Global is looking for an Application Support Engineer to support business‑critical investment applications (RRSP, TFSA, RESP) in a 24/7 production environment. This role focuses on server‑side application support, incident management, release support, and troubleshooting, working closely with internal development teams and a third‑party vendor (Broadridge). This is a high‑impact role supporting systems that directly affect branch operations and investment trading. We are looking for candidates who have experience supporting critical, customer‑facing systems ideally in Banking/Financial services and/or Wealth Management. This role has the potential to turn into a full time employment based on performance and fit with the team.
Day‑to‑Day Responsibilities
- Monitor and support business‑critical production applications
- Troubleshoot server‑side issues (Linux / Red Hat)
- Analyze logs and resolve incidents with very tight recovery windows
Insight Global is looking for an Application Support Engineer to support business‑critical investment applications (RRSP, TFSA, RESP) in a 24/7 production environment. This role focuses on server‑side application support, incident management, release support, and troubleshooting, working closely with internal development teams and a third‑party vendor (Broadridge). This is a high‑impact role supporting systems that directly affect branch operations and investment trading. We are looking for candidates who have experience supporting critical, customer‑facing systems ideally in Banking/Financial services and/or Wealth Management. This role has the potential to turn into a full time employment based on performance and fit with the team.
Day‑to‑Day Responsibilities
- Monitor and support business‑critical production applications
- Troubleshoot server‑side issues (Linux / Red Hat)
- Analyze logs and resolve incidents with very tight recovery windows
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