Application Support Specialist

InterSystems Italia seeks experienced candidates who are creative, motivated, and energetic problem-solvers to join a group of experts working with a broad range of new and advanced technology. You will have the opportunity to work with some of Italy's leading organizations in healthcare.

Responsibilities:

• Provide immediate response to customer inquiries in accordance with service standards. Provide support to current installed based customers.


• Provide the link between our customers and the InterSystems Global Support organization


• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application


• Provide application support for the TrakCare Hospital Management System.


• Support the implementation of the TrakCare application in a manne...