About the Role
Job Title: Application Support
Location: Lisbon, Portugal
Work Regime: Full-time & Hybrid
Responsibilities and Tasks:
- Provide second-line application support for international market clients, ensuring service continuity and compliance with agreed SLAs.
- Administer, monitor, and maintain application platforms, ensuring performance, stability, and security.
- Diagnose and resolve incidents, perform root cause analysis, and implement corrective and preventive measures.
- Manage deployments, configuration changes, and environment maintenance across on-premises and cloud infrastructures (Azure, AWS, Google Cloud).
- Collaborate with infrastructure, development, and client teams to support releases, improvements, and ongoing service optimi...
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