About the Role
Roles and Responsibilities
Provide front-end (L1 and L2) support to clients and end users. Support enterprise-level application systems, offering both functional and technical assistance. Respond promptly to application-related queries and trouble ticket Investigate problems
Desired Candidate Profile
Basic knowledge of server and network setup, as well as hardware technical specifications.
Strong technical support skills to respond swiftly to a variety of customer service issues. •Know ITSM/ITIL
Perks and Benefits
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