Application Support Engineer

Job Title: Application Support Engineer
Work Set up: On site (Probationary) - Hybrid (Performance Based)
Work Schedule: 6:00 AM – 3:00 PM (rotation: 9:00 AM – 6:00 PM)
Location: Centris, Quezon City

Responsibilities

• Provide application support and manage operations of banking/payment applications.
• Monitor application performance and respond to incidents using tools like Splunk.
• Follow ITIL processes including Incident, Change, Problem, and Work Order management.
• Perform SQL queries (PostgreSQL / SQL) and Linux administration tasks.
• Assist in application deployments, maintenance, load balancing, and validation.
• Document processes, resolutions, and operational steps in Confluence or similar.
• Communicate effectively with business, product, and development teams.

Requirements

• Strong application support background in banking/payments domain.