Full-time

Application Support Engineer

Posted by TELUS Digital • Pasig City, Metro Manila, Philippines

📍 Pasig City, Metro Manila 🕒 February 26, 2026

About the Role

Functional Responsibilities

Monitoring & Maintenance

  • Monitor job executions performance 24x7
  • Ensure scheduled jobs run successfully and meet SLAs
  • Identify and resolve job failures or performance issues

Troubleshooting & Issue Resolution

  • Investigate data quality issues and transformation errors
  • Debug failed processes and data loads
  • Analyze logs and error messages to identify root causes
  • Coordinate with development teams for complex issues

Data Management

  • Validate data accuracy and completeness after loads
  • Perform data reconciliation between source and target systems
  • Support data refresh and reload activities
  • Operational Support
  • Execute ad-hoc data extracts and reports
  • Perform routine maintenance tasks (e.g., cleanup, optimization)
  • Support production deployments and releases
  • Maintain documentation (KB) for pr...

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