Application Support Engineer

Role: Application Support Engineer

As an
Application Support Enginee
r at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms:
ANOW Observ
e (observability) and
ANOW Automat
e (workload automation). You will be part of a
24/7 support operatio
n, interfacing directly with enterprise clients and collaborating across internal teams. You will act as a
technical subject matter expert (SME
) for product and platform-related issues, providing technical insight, troubleshooting complex problems, and ensuring customer satisfaction
.

Who are you?

An experienced
L3-L4 support engineer, system administrator, DevOps engineer, SR
E, or even a
software develope
r looking to move into a customer-facing technical support role.

What you have:

• Proficient in Linux and shell scripting
• Proficient in Relational DBMS such as Oracle, Postgres, DB2, e...