Application Support Engineer

Responsibilities

• troubleshooting Application and incident management activities
• work on Linux/Unix commands
• Write shell scripting on app debug.
• Work with Databases like MySQL/PostgreSQL
• Understanding of distributed networks and application high availability and load balancing
• Understanding on CI/CD toolkit
• Understanding on network administration
• Excellent communication skills, and prior experience in a technical support role

Qualifications

• Bachelor's degree in information technology, Computer Science or equivalent
• Minimum 6 years of technical support role with hand‑on experience in troubleshooting and incident management activities
• Minimum of 5 years of customer management and customer facing experience
• Cloud certification (such as AWS, Azure, GCP) and knowledge in Telco will be an added advantage

Having application development Knowledg...