Application Support Analyst

Reference LV

Global Banking Technology & Operations (GBTO) Canada delivers day‑to‑day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBTO differentiates itself with the pace of agile transformation, spreads a technology‑and‑data culture, shortens decision‑making, and adopts a true industrial approach leveraging teams across various sub‑business units.

Technical Stack

• UNIX
• SQL
• Python
• Java
• Kibana
• Elasticsearch
• Autosys

Day‑to‑Day

You’ll be part of an IT feature team (Dev and Support) in front of a trading desk. You will work closely with the Dev team to provide the best services to traders and help avoid or fix major incidents in production.

Morning checks ensure production is stable before financial markets open; evening checks before Asian markets open.

Maintain the user’s ticket backlog us...