About the Role
Application Support Analyst – Guildford (Hybrid)
Are you passionate about solving real business problems and working with bespoke, business-critical applications? We are recruiting on behalf of a niche player in the insurance sector who are seeking an Application Support Analyst to join their IT team. This is a hands-on role where your input will directly influence the evolution of their systems and processes.
What you’ll do:
As an Application Support Analyst, you’ll be the go-to person for day-to-day support while also shaping how applications evolve. Your responsibilities will include:
* Providing first- and second-line support for bespoke applications
* Logging, triaging, and resolving support tickets
* Analysing issues across applications, data, and workflows
* Producing clear, structured development tickets and functional specifications
* Collaborating with business users, developers, and external partners
* Su...
Are you passionate about solving real business problems and working with bespoke, business-critical applications? We are recruiting on behalf of a niche player in the insurance sector who are seeking an Application Support Analyst to join their IT team. This is a hands-on role where your input will directly influence the evolution of their systems and processes.
What you’ll do:
As an Application Support Analyst, you’ll be the go-to person for day-to-day support while also shaping how applications evolve. Your responsibilities will include:
* Providing first- and second-line support for bespoke applications
* Logging, triaging, and resolving support tickets
* Analysing issues across applications, data, and workflows
* Producing clear, structured development tickets and functional specifications
* Collaborating with business users, developers, and external partners
* Su...
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