About the Role
Job Description :
Report to: National IS Manager
• Provide business applications to the Business Entities: planning core application deployment for new proprietary software and versions with the GIS, Cyberjaya deployment and support teams; provision of cost justifiable solutions
• Deliver technical support with GIS, Cyberjaya Data Centre’s service problems
• Provide user training and on-going user support.
• Provide pre and post sales support to Sales Department.
• Participate in customer solution related discussions and provide technical inputs to meet customer needs
• Work with vendors / suppliers on contract negotiation, problem escalation, etc.
• Manage local application grow-up.
• Conduct sourcing of local IS software solutions.
• Develop local applications (where justifiable).
• Collect country functional user requirements, analyse problems and recommend solutions
...
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