Full-time

Appeals and Grievances Clinical Specialist

Posted by Healthfirst • Remote, NY, United States

📍 Remote, NY 🕒 February 28, 2026

About the Role

**_**This position is 100% remote, M-F 8am-5:30pm schedule_**

Duties and Responsibilities:

+ Responsible for case development and resolution of clinical cases, such as: Pre-existing Conditions, Prior Approval, Medical Necessity, Pre-certification, Continued Stay, Reduction, Termination, and Suspension of services. The end-to-end process requires the Specialist to independently:
+ Research issues
+ Reference and understand HFs internal health plans policies and procedures to frame decisions
+ Interpret regulations
+ Resolve cases and make critical decisions
+ Update file documentation such as the file notes and case summary
+ Manage all duties within regulatory timeframes
+ Communicate effectively to hand-off and pick-up work from colleagues
+ Work within a framework that measures productivity and quality for each Specialist against expectations

+ Prepare cases for Medical Director Review ensuring that all pertinent information (i.e. ca...

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