Full-time
APAC Banking Growth & Customer Success Director
Posted by Fireblocks • Singapore, Singapore, Singapore
About the Role
A leader in digital assets is seeking a Strategic Customer Success Director for the Banking APAC segment based in Singapore. This pivotal role involves overseeing customer post-sale outcomes, driving adoption and retention among banking clients, and working closely with Sales and Engineering teams. Candidates should possess 8-15 years of experience in Customer Success or Technical Account Management within SaaS or fintech, along with a strong understanding of banking infrastructure. The role emphasizes strategic leadership, customer advocacy, and performance metrics alignment.
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