About the Role
Job Category : Innovation and Information Technology
Requisition Number : ANALY
- Posted : May 19, 2026
- Full-Time
- Hybrid
Locations
Showing 1 location
Description
Join our dynamic team as an Analyst, IT Service Desk! As the first point of contact, you’ll play a crucial role in ensuring smooth operations and resolving IT related challenges for our diverse team.
This position is based at our Home Office in Calgary, Alberta.
What You'll Do
- Serving as the primary contact for all IT related issues for all business units (FYidoctors, BonLook, Visique, solis) and Home Office, providing first level technician assistance
- Responding to IT requests and incidents by telephone, email, or online forms
- Triaging, diagnosing, and identifying application, hardware, and/or network issue f...
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