Algotale- Implementation Associate Customer Success
Posted by Nexthire • Mumbai, Maharashtra, India
About the Role
Profile- Implementation Associate- Customer Success
Experience- 1 to 5 years
Location - Bangalore/ Mumbai
Roles and Responsibilities:
● Handling end-to-end implementation of, a leading SaaS/cloud-based supply chain
automation product for the FMCG industry.
● Understanding of software architecture and configuration of the product to match customer
requirements.
● Working with Master data, assisting with service requests, and troubleshooting problems
with data.
● Client Interaction- Handle clients and communicate client's requirements to internal teams.
● Coordinate with respective stakeholders and provide technical assistance to clients within
SLA.
● Helping customers generate re...
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