Permanent

AI Support Engineer

Posted by MaxVal • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 March 03, 2026

About the Role

  • Pipeline Monitoring & Triage: activelymonitor live Agentic workflows and scraping pipelines. Identify failures (e.g.,
    stuck agents, failed scrapes, API timeouts), diagnose the root cause, and
    determine if it requires a quick fix or an escalation.
  • L1/L2 Code Maintenance: Perform
    initial debugging of Python-based automation scripts. Fix minor logic bugs,
    dependency issues, or data formatting errors in the codebase.
  • Prompt Engineering & Adjustment: Analyze
    LLM outputs for quality. Perform minor adjustments to system prompts or
    parameters (temperature, max tokens) to correct formatting or adherence issues
    without retraining models.
  • RAG Operations: Assist
    in maintaining vector databases (Pinecone/Milvus). Handle re-indexing requests
    and verify that semantic search results are retrieving relevant context
    (checking for data staleness or embedding mismatches).
  • AWS Operational Su...
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