Full-time

AI Support Engineer

Posted by MaxVal • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 March 03, 2026

About the Role

  • Pipeline Monitoring & Triage: activelymonitor live Agentic workflows and scraping pipelines. Identify failures (e.g., stuck agents, failed scrapes, API timeouts), diagnose the root cause, and determine if it requires a quick fix or an escalation.
  • L1/L2 Code Maintenance: Perform initial debugging of Python-based automation scripts. Fix minor logic bugs, dependency issues, or data formatting errors in the codebase.
  • Prompt Engineering & Adjustment: Analyze LLM outputs for quality. Perform minor adjustments to system prompts or parameters (temperature, max tokens) to correct formatting or adherence issues without retraining models.
  • RAG Operations: Assist in maintaining vector databases (Pinecone/Milvus). Handle re-indexing requests and verify that semantic search results are retrieving relevant context (checking for data staleness or embedding mismatches).
  • AWS Operational Support: Manage the...
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