Full-time

AI Project Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc

Posted by Rakuten • Japan, Tokyo, Japan

📍 Japan, Tokyo 🕒 February 28, 2026

About the Role

Description

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Business Overview

The FinTech Group Company provides various fintech (financial) services, including payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakuten's strength lies in providing a wide range of fintech services from online to offline.

Department Overview

Rakuten Payment is a company responsible for payment services within the Rakuten Group. We provide payment services such as Rakuten Pay and Rakuten Point Card, connecting merchant companies (stores where Rakuten Payment services can be used) with users, contributing to the promotion of a more convenient cashless society.
The Customer Service Development Department is a department that develops cross-functional services for Rakuten Payment's merchant companies and internal use, and is also responsible for promoting AI. We play a central role in AI strategy and lead company-wide AI impl...

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