Full-time
AI Operations Enablement Specialist
Posted by Workana • Costa Rica, Costa Rica, Costa Rica
About the Role
We are looking for a hands-on professional to accelerate the adoption of AI tools such as ChatGPT and Gemini across our clients' operations teams. This role focuses on practical enablement, workflow automation, and governance—helping non-technical teams use AI safely and effectively in their day-to-day work. The ideal candidate combines strong communication skills with no-code/low-code automation expertise and a pragmatic understanding of how AI can improve operational efficiency and quality.
Requirements
- Experience training or enabling non-technical teams such as operations, customer service, underwriting, or processing teams.
- Strong no-code/low-code automation experience (e.g., Zapier, Make, n8n), including building, testing, troubleshooting, and maintaining workflows and integrations.
- Working knowledge of AI tools and practical prompti...
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